Last updated: December 20, 2021
Overview
If you're not satisfied with your product, you can easily contact us for a return and refund. Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use.
- Any item that is damaged for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the above conditions have been met, your refund will be quickly processed within one to two business days, and a credit will automatically be applied to your credit card or original method of payment.
Late or Missing Refunds
If you haven’t received a refund yet, first contact your bank or credit card company, it may take some time before your refund is officially posted. If you’ve done this and you still have not received your refund yet, please contact us.
Sale Items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We will happily replace items for the same item if they arrive defective or damaged. To exchange it for the same item, please contact us so we may rectify the defective product or book.
Shipping Returns
To return your product, please contact us for a shipping address.
You will be responsible for paying for your own shipping costs for returning your item. Replacement of defective products will be shipped to you for free. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
CONTACT US for questions related to refunds and returns.